This article is for our Pocket Edition server customers as our PE servers are currently still managed via Multicraft (don't worry - we're working on this!). If you're looking for directions on adding an admin in Prisma, please see this article instead.

Wait! Before you add anyone, it's important that you know...

Admin permissions are powerful and rather non-restrictive so it is crucial that you carefully consider who you trust with access to your server. You won't be able to only give specified permissions for something as simple as changing the world or restarting the server within the panel. Making someone a Multicraft admin gives them full control over the panel. The only setting you will be able to limit is FTP access; this can be set to inaccessible, read only, or full access. If you're looking for a more refined permissions system, you might consider exploring plugin options (such as LuckPerms) or even vanilla op permission levels.

Can administrators see my personal details, like my address?

Unless you've also given the user access to the legacy client area through a sub-user account or you've leaked your credentials (strongly discouraged), your personal details will never be visible through Multicraft aside from your email address and IP address (the latter is only visible due to player data collected by the server and is not possible to hide with any Minecraft server when someone has access to the console/files).

How do I give someone permissions to manage my server in Multicraft?

  1. First, you'll need to have your new admin create an account on our MCPE Multicraft panel. This can be done here:
  2. Once your admin has registered their account and you have the username they used to do so, go ahead and log into your own Multicraft panel and access the server you wish to give them permissions to.
  3. In the left-side menu, select Advanced then Users.
  4. In the Username field, enter in the username your admin provided to you earlier and press the Enter/Return key to search.
  5. Once you have located their username, adjust the dropdown selection under Role to Administrator.
  6. If you wish to provide FTP access to your admin, adjust the dropdown selection under FTP access / FTP username according to the desired permission. Read only will allow viewing access only, whereas Full access will allow full access to view, modify, delete, download, etc.
  7. You're done!

It didn't work. What do I do?

Well, you'll need to first figure out where things went wrong. What exactly "didn't work"? Were you unable to find their username in the search? If so, please check to make sure you have the correct spelling. Did you add the user and they're still unable to access the server? Check to make sure you assigned the correct role (Administrator).

If you're still having troubles after checking to make sure everything was done correctly, please reach out to our team and we'll do all we can to help!

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