The CubedHost Operations team has scheduled a series of maintenances to take place between February 28th, 2018 and March 2nd, 2018. These changes are the first of many to our Phoenix, AZ region and will play a critical role in our infrastructure improvement plans for all of our regions.

3-Day Maintenance Window: February 28, 2018 - March 2, 2018
Scheduled Maintenance Windows: 10PM to 6AM MST; 8AM to 12PM MST
While we do not anticipate any prolonged disruptions, you may experience service disruption in the event of any exceptional circumstances...

  • Up to 15 minutes per node during any scheduled maintenance times.
  • Up to the full scheduled maintenance window listed above.

We've included more information below pertaining to specific dates and expected start times over the 3-day maintenance period.

February 28th between 1AM and 4AM MST:

  • Power and power redundancy upgrades. ┬áLoss of power to the public network is possible but is not expected due to the redundant nature of the gear. At most, a 15 minute interruption may be experienced while the switch reboots.

February 28th between 8AM and 12PM MST:

  • Begin introduction of redundant public network. No public network loss is expected for the majority of nodes. A few low-traffic systems may be migrated early on in the day for monitoring.
  • Server network configurations may be updated; a brief 1 minute interruption is anticipated.

February 28th between 11PM and 4AM MST:

  • BIOS updates, software updates, and network configuration updates will take place on our nodes to improve security and remote access tools, as well as prepping/completing the redundancy upgrade.
  • Additional Minecraft and Pocket Edition nodes will be migrated to the redundant public network and will be monitored appropriately.
  • Redundancy checks may take place, including simulated port, power, and/or uplink failure. This may lead to an interruption of up to 15 minutes per occurrence.

March 1st between 8AM and 12PM MST:

  • Further Minecraft nodes will be migrated to the redundant public network.
  • Phoenix nodes 17 and 23: Replace failing drives first with new SSDs.

March 1st between 10PM MST and 6AM MST:

  • Phoenix nodes 17 and 23: Replace remaining drives with new SSDs.
  • Final Minecraft nodes will be migrated to the redundant public network, if not already done.
  • Further BIOS updates and software updates will take place on our nodes to improve security and remote access tools.
  • Redundancy checks may take place, including simulated port, power, and/or uplink failure. This may lead to an interruption of up to 15 minutes per occurrence.

March 2nd with all available maintenance periods:

  • Finalize any additional changes, update documentation
  • Obtain new photographs of our work :-)

Over the past 4 - 5 years of operation, Phoenix, AZ has been one of our flagship and longest running locations. It has undergone a number of iterations with new power, network, and hardware configurations. With each iteration, we bring in new hardware, improved resiliency, and other changes to help maintain reliable and high performance service. With this latest maintenance, we're bringing increased network capacity with an additional 10Gbit fiber uplink and improved reliability with a redundant public network connected to each node. We're also taking the opportunity to make preparations for future infrastructure improvements, including new Samsung 860 Pro SSDs coming in Q2/Q3 2018. As always, these plans continue our ongoing mission to provide the highest quality Minecraft server experience possible in every location around the world.

We thank you for your patience while we begin to improve our infrastructure with our Minecraft hosting services.

If you have any questions, concerns, or comments regarding the above maintenance periods, please feel free to click on the blue button on the bottom right of your page. Our team will be happy to assist and will have a direct line to our team completing the maintenance should something not go according to plan. Our maintenance team will make their best effort to keep updates available on our status site at status.cubed.host (click here).

If you notice any troubles with your services outside of the mentioned maintenance windows, we encourage you to contact us immediately.
Services should be accessible during peak hours and should not encounter rubber-banding, packet loss, unavailability, and so forth.

This maintenance will not affect any locations outside of our Phoenix, AZ region.

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