General Questions

Not sure where to look? Start here!

26 articles in this collection
Written by Karen Kolze and Bill Ewing

Can you host a server for Minecraft: Education Edition?

Written by Karen Kolze
Updated over a week ago

Can I share my password with my friends?

Written by Karen Kolze
Updated over a week ago

How many servers does CubedHost host?

Written by Karen Kolze
Updated over a week ago

What is TeamSpeak?

Written by Karen Kolze
Updated over a week ago

How often do you backup my server?

Written by Karen Kolze
Updated over a week ago

What control panel do you use?

Written by Karen Kolze
Updated over a week ago

Why has my server been suspended?

Written by Karen Kolze
Updated over a week ago

What are slots?

Written by Karen Kolze
Updated over a week ago

Will my server shut down if I'm offline?

Written by Karen Kolze
Updated over a week ago

How do I know what location to pick for my server?

Written by Karen Kolze
Updated over a week ago

What are your support hours?

Short answer: 24/7, Detailed answer: Read more here!
Written by Karen Kolze
Updated over a week ago

What services does CubedHost offer?

Written by Karen Kolze
Updated over a week ago

What is your team's average response time?

Written by Karen Kolze
Updated over a week ago

Do you offer voice support?

Written by Karen Kolze
Updated over a week ago

Does CubedHost operate a server list?

Written by Karen Kolze
Updated over a week ago

Does CubedHost operate a public Minecraft server?

Written by Karen Kolze
Updated over a week ago

Do you offer gift cards?

Written by Karen Kolze
Updated over a week ago

Can you move my server?

Need your server in a different country or city? Let us help!
Written by Karen Kolze
Updated over a week ago

Why is my control panel locked?

Wondering about the big red "Your server is currently in lock mode" bar?
Written by Karen Kolze
Updated over a week ago

Do you have test servers?

We do have demo servers you can use for testing! IPs are listed here.
Written by Karen Kolze
Updated over a week ago

What do I do if my server was terminated?

Forgot to pay your bill? Accidentally canceled? Seek help here!
Written by Karen Kolze
Updated over a week ago

Why has no one responded to my order notes?

If you left a question or request when you placed your order and you haven't been contacted, learn why here.
Written by Karen Kolze
Updated over a week ago

How do I change or reset my password?

If you're unsure where to go to update your password or you need help accessing your account, check here!
Written by Karen Kolze
Updated over a week ago