Unfortunately, as we are not official affiliates of MOJANG, we are unable to assist with any issues relating to your Mojang account, Minecraft account, Mojang/Minecraft payments, Minecraft Realms, etc. Our team may be able to provide general guidance with client-side troubleshooting if you are having trouble launching the game and we can certainly do all we can to help if you are unable to connect to your server, though for any other Minecraft/Mojang issues, you'll need to visit the Mojang Support portal.

Did this answer your question?