Please click the blue button found in the bottom-right of our website or email us.

For accounts or billing: [email protected]

For server support: [email protected]

For privacy concerns: [email protected]

For merch inquiries/requests: [email protected]

For asset inquiries/requests: [email protected]

How long will I have to wait?

Response times leading up to our closure on December 31st may take anywhere from 5 minutes to 24 hours. We'll do our best to assist you as soon as possible. In the meantime, please avoid duplicate messages or conversations - it won't help.

I'm unable to see the blue button. What do I do?

There are a few possible reasons for this:

  1. There's an Adblocker on your browser blocking Intercom, our support software vendor. Please ensure *.intercom.io  and *.intercomcdn.com  are whitelisted in your adblocker. For more information regarding the data we share, please visit our Privacy Policy.

  2. You're using a browser that enforces "Tracking Protection", either by default or enabled manually. This will also block Intercom

  3. You've been blocked for abusive behavior or misconduct. Generally, this will only be achieved when a user comes into a chat spamming our support system or if a user is behaving inappropriately (swearing, racist remarks, etc.). Feel free to reach out to our support team via [email protected] for more assistance.

If neither of the above applies to you, we recommend reaching out to [email protected] and mentioning that you're unable to see the Intercom chat bubble and we'll be happy to assist you.

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