Paying for your Server

Currently, only the account holder can access billing information and complete payments on an account. It's important to note that you should never share your credentials or use someone else's details to pay for your server.

How can my friends help pay for the server?

We recommend using a payment-sharing app, such as Google Pay, Venmo, or Zelle.

These apps allow money to be shared between users worldwide, meaning anyone can send money directly to you and you can use that money to pay for your server.

Will you offer a group pay option in the future?

At this time, we do not plan to add a group pay option; however, we do plan to integrate a new feature that will allow server owners to authorize other users to access specified billing information.

Can I accept donations?

Yes! There are services out there, such as Tebex, that allow server owners to operate a donation page to accept donations from community members.

What happened to my existing billing contacts?

As of May 2021, we've made the switch to a new back-end billing system and this has resulted in existing billing contacts being disabled. Our development team is working behind the scenes to bring this feature into Prisma as we do not have a legacy area for anyone to access. Once we've made some advancements for this, we will send an email out to each active user affected by this change.

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