All of our servers are hosted within secure, 24-hour data centers around the world. Our platform is built in such a way that we are able to guarantee 99.9% uptime, so you can rest easy knowing that your server is likely to remain online, even if you're offline.

It's important to note that your service may be disrupted in the event of a scheduled maintenance, Terms of Service violation, location/node/IP transfer, and/or lack of payment. You should always check your email for more information and reach out to our team if you have any questions or concerns.

Naturally, as with any hosting company, services may also be disrupted due to unforeseeable circumstances such as unexpected outages, excessive DDoS attacks, hardware failures, etc. In the event of unexpected downtime, our operations team works as quickly as possible to restore service and notify affected customers.

Server management also plays an important role in whether or not your server can stay online, so be sure to reach out to our team if you're having any troubles with resource usage, errors, or anything else we may be able to assist with!

This article applies to all CubedHost services.

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