You'll actually always be able to see our average response time live right from our support system! If you click on that blue button in the bottom-right of our site (if you've already talked with us before, just click to start new conversation) and you should see something that says "Typically replies in..."

We always keep our average response time under one hour, though it's most often between 5-30 minutes. In any case, our responses always come as soon as possible.

In the 6+ years that we've been hosting servers, we continue to work on perfecting the art of Minecraft server hosting. A big portion of that is providing the best support in the industry and that's something we are really supportive of here at CubedHost.

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