The most common reason for seeing a "Pending" status on your order is non-payment. If you haven't yet paid for the service, it won't be created.

However, there are some other reasons it could be "stuck". For example, if we're out of available space for new servers, the system will block the order to prevent overselling (which is detrimental to performance).

If you have completed your payment and you haven't gotten your service within a few minutes, please contact us so we can get things rolling as soon as possible.

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