We're always willing to work with you and we do what we can to help out.
If you're not sure whether or not you can pay your renewal invoice on time, simply reach out to us and let us know when you think you'll be able to complete your payment.

For your reference, for Minecraft or TeamSpeak services, you automatically have up to a week to complete your renewal payment before your service is terminated. Your service will be suspended the day following your due date if left unpaid, so just let us know if you need this disrupted.

For bare metal customers, please be sure to complete your payments in advance or by the end of your due date, otherwise your service is subject to termination within 72 hours of your due date.

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