For your security, your card details are never stored within CubedHost systems. If you pay using a credit/debit card, the information will only be accessible to our payment processor, Stripe. Our team is only ever able to view the card type (VISA, MasterCard, etc.), expiry date, and its last four numbers.
Though we do not store your card details in our system, the details retained in Stripe allow us to automatically charge your card every billing cycle for easy service renewal.
What if I do not want to be automatically charged?
If you're paying with a credit/debit card, please simply contact our team and we will disable automatic card processing on your account and you will never be automatically charged via credit/debit card on the account we've made this change on unless you request otherwise.
If you are paying using PayPal, you will never be automatically charged unless you've opted to enroll in a PayPal Subscription. PayPal subscriptions can be canceled at any time within your PayPal account.
How do I remove my card details entirely?
Please contact us and we can have your card details cleared immediately.
Concerned about PayPal details we may store?
We only retain necessary transaction details (your PayPal email, transaction IDs, amounts, etc.). If you have further concerns regarding the security of your PayPal account, we suggest you contact PayPal's support team.
We will never ask you for your full card number, bank credentials, financial account numbers, or PayPal password and we highly encourage you to keep such details private in order to prevent fraud.